Refund policy

No Return Policy

At The Happy Note, all sales are final. We do not accept returns, exchanges, or refunds for any products or services once a purchase has been completed. Please review your order carefully before confirming your purchase.

We encourage all customers to:

• Review product descriptions, sizing, and specifications before buying.

• Contact us with any questions prior to making a purchase.

By completing your purchase, you acknowledge and agree to this No Returns Policy. 

Exceptions

Returns or exchanges will only be considered in the rare case of a defective or damaged product upon delivery. If you believe you have received a defective or damaged item, please contact us within 48 hours of delivery at thehappynoteco@gmail.com with proof of purchase and photos of the issue. Unfortunately, custom products (such as special orders or personalized items) and sale items or gift cards cannot be returned or exchanged. 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at thehappynoteco@gmail.com.